Collaborative Care Model

Adapted from University of Washington AIMS Center

The Collaborative Care Team is a shared resource that the provider can leverage in order to deliver the best possible care to their patients. 

It is led by a primary care provider (PCP) and includes behavioral health care managers, psychiatrists, and frequently other mental health professionals all empowered to work at the top of their license. The team implements a measurement-guided care plan based on evidence-based practice guidelines and focuses particular attention on patients not meeting their clinical goals. Over the past decade, the integration of behavioral health and general medical services has been shown to improve patient outcomes, save money, and reduce stigma related to mental health. Significant research spanning three decades has identified one model – the Collaborative Care Model – in particular, as being effective and efficient in delivering integrated care.


Resources on Collaborative Care Model from local and national sources:

BHI Summary - CoCM

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AR Medicaid PCMH

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American Psychiatric Association CoCM Collection

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State Medicaid Approaches to Reimbursing Psychiatric Collaborative Care

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BHI resources for physician practices

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Psychiatric Collaborative Care Management in Arkansas 

Requesting AR Medicaid to provide coverage for Psychiatric Collaborative Care Management (CoCM) by adding CPT codes to the Physician Fee Schedule. 

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APA/Center for Workplace Mental Health

American Psychiatric Association

The Collaborative Care Model: A Smart Investment with High ROI

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AIMS Quick Guide on Bundled Payments for BHI Services 

University of Washington AIMS Center | Psychiatry & Behavioral Sciences

A resource that provides information on billing for behavioral health services within Collaborative Care Model. 

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Expanding Collaborative Care in Medicaid Can Combat the Country’s Youth Mental Health Crisis

The Commonwealth Fund

A resource that shows the value of the Collaborative Care Model for youth mental health crisis. 

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Improving Behavioral Health Care for Youth Through Collaborative Care Expansion

Meadows Mental Health Policy Institute

A resource that provides good data and some very specific recommendations for policymakers. 

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Senate Bill 178 to Amend the Arkansas Health Care Consumer Act, and to Provide Reimbursement and Benefits for Mental Illness and Substance Use Disorders that are Delivered Through a Psychiatric Collaborative Care Model.

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Pediatric Collaborative Care Implementation Guide

AIMS Center

This guide was developed by AIMS Center faculty and staff who reviewed current literature and compiled their experiences coaching, training, and interviewing clinics working in Collaborative Care programs for children and adolescents. In addition, several individuals offered subject matter expertise and consultation on the development of this guide.

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Behavioral Health Integration Services Booklet by Medicare

Medicare Learning Network

This booklet goes over the structure of behavioral health integration, refining the coding for CoCM services and breaking down the various roles within the CoCM model. 

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Collaborative Care Management


Impact Statement –  December 2021 – June 2023

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CoCM Status in Each State

Concert Health

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AR BCBS Analysis – Senate Bill 178 – Behavioral Health Collaborative Care Model


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Collaborative Care Resources 

Meadows Mental Health Policy Institute

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CoCM Technical Assistance Tools

Meadows Mental Health Policy Institute

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AIMS Center 

The AIMS Center at the University of Washington is a group of faculty, staff and consultants dedicated to improving the health of populations by advancing the research and implementation of Collaborative Care (CoCM).

Join the AIMS Open-Ended Call

The AIMS Center hosts two monthly Office Hour calls via Zoom, where attendees can ask seasoned coaches and experts questions. Each call focuses on questions related to implementing Collaborative Care and using the Collaborative Care codes to finance your program. 

Third Thursday of Every Month | 10:00 AM Pacific Time


Billing the Collaborative Care Codes: Experiences from Three Health Systems

Watch the recording of the AIMS Center quarterly webinar on billing CoCM codes, featuring three health system panelists describing their CoCM billing workflows – including benefits, challenges, and lessons learned.


We are continuing to meet monthly, and you are welcome to attend the meeting to join the discussion.

Second Friday of Every Month | 1pm-2pm | Passcode: 893026

Real Patient Experience of Collaborative Care

Learn about Collaborative Care through the eyes of Daniel, a real patient whose care team changed his life. He was referred to Country Doctor – a community health clinic that practices Collaborative Care. In this video, you will learn his story as well as see an in-depth look into what Collaborative Care looks like in practice.